Flow · Government & Public Sector

Your renewal is due

A complete Government & Public Sector conversation, services, alerts, reminders.

A complete two-way WhatsApp conversation

This flow shows the full thread a government & public sector customer would see: a verified business sender, a rich card, suggested replies they can tap, and the booking or confirmation that follows. Every message is fully customizable.

How WhatsApp works for Government & Public Sector

All flows

9:41

City Services

Business · WhatsApp

Today

Hi {{first_name}} 👋 it's City Services. Here's a quick update for you.

Reminder

Your renewal is due

Hi {{first_name}}, your permit renews {{date}}. Tap to renew online in minutes or book an appointment.

RenewHelp

Renew

Quick and online 👍 Here's your renewal:

Permit renewal

Renew in 3 minutes

Confirm details, pay $45, done. No office visit needed.

Renew now

✅ Renewed, {{first_name}}! Your permit is valid through next year. Confirmation is in your inbox.

WhatsApp message